Terms & Conditions
Last updated: January 15, 2025
1. Acceptance of Terms
Welcome to WingSnob. These Terms and Conditions ("Terms") constitute a binding agreement between you and WingSnob governing your access to and use of our website, products, and services. By visiting our website, placing an order, or interacting with our content, you acknowledge that you have read, understood, and agree to be bound by these Terms. We encourage you to review these Terms carefully before engaging with our services. If you do not agree to any part of these Terms, we kindly ask you to discontinue use of our website.
2. Definitions
For the purpose of these Terms, the following definitions apply:
- "Company" / "We" / "Us" / "Our": Refers to WingSnob, a registered online retail business.
- "Customer" / "You" / "Your": Refers to any individual or entity accessing our services or making a purchase.
- "Products": All goods, sauces, seasoning blends, merchandise, and digital content offered for sale on our website.
- "Services": All functions and features provided through our website, including ordering, payments, and support.
- "Website": The domain wingsnob.com and all its subdomains and pages.
3. Eligibility and User Responsibilities
To use our services and make purchases, you must be at least 18 years old, or the legal age of majority in your jurisdiction. By using the website, you represent that you meet these requirements. You agree to provide accurate, current, and complete information during the registration or checkout process. You must maintain the confidentiality of your account credentials, if applicable, and are responsible for all activities under your account. You are also responsible for ensuring that any device or network you use to access our website is free from viruses and malicious software.
You agree not to use our website for unlawful purposes, not to violate any local, state, national, or international laws, and not to infringe upon the rights of others. Fraudulent activity, including using stolen payment methods, will be reported to relevant authorities.
4. Products and Purchase Terms
All prices on our website are listed in US Dollars (USD) and are subject to change without prior notice. We reserve the right to modify product descriptions, quantities, or availability at any time. Each product page displays a detailed description, ingredients, and serving suggestions; however, visual representations may vary slightly from the actual product.
When you place an order, you receive an automatic order confirmation email. This email serves as acknowledgment of purchase intent and does not constitute acceptance of the order. In rare cases, we may need to verify order details or product availability. Full acceptance is confirmed when you receive a shipment notification or invoice from our warehouse.
5. Pricing and Payment
Product prices include applicable taxes unless otherwise stated. Shipping costs are calculated at checkout based on destination, weight, and delivery method. We accept major credit cards (Visa, MasterCard, American Express) and PayPal. All payments are processed securely through trusted third-party payment gateways, and we employ SSL encryption to ensure your financial data is protected. By submitting an order, you authorize us to charge the total amount, including taxes and shipping fees.
We are not responsible for bank overdraft fees or currency conversion charges imposed by your financial institution. Invoices are issued electronically and sent to the email address you provided during checkout.
6. Shipping and Delivery
We offer shipping within the United States and select international destinations. Delivery timeframes are estimates and may vary due to carrier delays, customs processing, or holidays. Once an order ships, you will receive a tracking number via email. Risk of loss transfers to you upon carrier pickup; however, we will assist in resolving delivery issues where possible.
Orders containing perishable items (e.g., fresh wings) may require expedited shipping. Additional shipping fees apply for express service. International customers are responsible for import duties, taxes, and customs clearance fees. Please check local regulations before ordering.
7. Intellectual Property Rights
All content on our website—including text, graphics, logos, images, product photos, videos, pagination templates, and code—is the exclusive property of WingSnob or its licensors and is protected by US and international copyright, trademark, and patent laws. You may use our content solely for personal, non-commercial shopping purposes. Without prior written consent, you may not reproduce, modify, distribute, openly display, or create derivative works from our content. All product names, slogans, and branding associated with WingSnob are our registered trademarks.
8. User Submissions and Reviews
We welcome customer feedback, product reviews, and carrot-of-the-day photos. By submitting content (e.g., reviews, testimonials, photos) to our website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, publish, and distribute such content for marketing or promotional purposes. You represent that your submissions are original, do not infringe third-party rights, and do not contain defamatory or unlawful material. We reserve the right to moderate and remove any content we deem offensive or inappropriate.
9. Disclaimer of Warranties
To the fullest extent permitted by law, WingSnob provides its website, products, and services on an "as is" and "as available" basis. We make no warranties, whether express or implied, regarding product quality, merchantability, fitness for a particular purpose, non-infringement, or accuracy of information on our site. While we strive to ensure every product meets high standards, we cannot guarantee that descriptions contain no errors. Defective products may be returned per our Refund Policy. We do not warrant uninterrupted access to our site, nor do we guarantee that the site will be free from bugs, errors, or unauthorized third-party interference.
10. Limitation of Liability
Our total liability for any claim arising out of or relating to these Terms or your use of our services shall not exceed the amount you paid to us for the specific product or service giving rise to the claim. To the maximum extent permitted by law, WingSnob will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits—even if we have been advised of the possibility of such damages. In addition, we expressly disclaim liability for damages arising from force majeure events (e.g., natural disasters, supply chain disruptions, strikes).
11. Indemnification
You agree to indemnify, defend, and hold harmless WingSnob and its employees, managers, agents, vendors, and affiliates from any claims, losses, liabilities, or expenses (including attorney fees) that arise from: (a) your breach of these Terms; (b) your misuse of the website or products; or (c) your violation of any applicable law. We reserve the right to assume exclusive defense of any claim at our expense, in which case you agree to cooperate with us.
12. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of the State of Texas, United States, without regard to conflict-of-law principles. Any legal disputes arising under or relating to these Terms or your purchase shall be subject to the exclusive jurisdiction of the federal or state courts located in Travis County, Texas. You waive any objection based on venue or forum non-conveniens.
13. Dispute Resolution and Arbitration
In the spirit of fairness, we aim to resolve disputes amicably. Before initiating formal proceedings, you agree to contact our customer support to seek a solution within 30 days. If we cannot resolve the matter, disputes shall be settled through binding individual arbitration in accordance with the rules of the American Arbitration Association, conducted in Travis County, Texas. However, both parties retain the right to bring a claim in small claims court for qualifying amounts.
14. Termination
We reserve the right to suspend or terminate your access to our website at any time, without notice, if we believe you have violated these Terms, engaged in fraudulent activity, or behaved in a manner detrimental to our business or other customers. Upon termination, the provisions of these Terms which by nature should survive (including intellectual property ownership, limitation of liability, and indemnification) shall continue in full force.
15. Severability and Waiver
If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall remain effective. Our failure to enforce any clause shall not be construed as a waiver of that clause or your rights under it. We reserve all rights not explicitly granted herein.
16. Contact Information
If you have questions related to these Terms, or if you need clarification about any aspect of our policies, please contact:
WingSnob
Email: [email protected]
Phone: +1 (555) 123-4567
Address: 123 Flavor Street, Suite 45, Austin, TX 78701, United States
17. Updates to Terms
We may revise these Terms periodically. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the site after modifications constitutes acceptance of the new Terms. We encourage you to check this page frequently.